We often hear about frontline leaders who have been promoted into a supervisory position because they are great production workers, yet they may have been given little to no preparation on how to be successful in their new role. Our offerings for frontline leaders help prepare those currently in a supervisory role or those you'd like to promote in the future.
TWO WAYS TO TRAIN YOUR FRONTLINE LEADERS
You can choose from:
- Instructor-led, in-person courses
- Training Within Industry
Instructor-Led
We have over 50 topics to choose from among our instructor-led courses in the areas of safety, employee relations, business skills, leadership, and communication. You can have any of these classes delivered in-house at your company location or you can attend an open session in your area. Click here to view our Training Catalog.
We also have packaged courses that provide frontline leaders with certification in supervision and leadership. Classes are delivered at your site for a flat per person rate and customized to your company's needs.
Here are four series options:
- Fundamentals of Leadership Certificate Series
A five-month, 10-class series for supervisors and team leaders covering topics like: interpersonal communication skills, preventing discrimination and harassment, proactive supervision and effective discipline, and more.
- Advanced Leadership Certificate Series
A six-month, 12-class series for managers, supervisors and team leaders covering topics like: how to build a safety leadership culture, dealing with different personalities, hiring and retaining the best employees, effective time management and delegation, and more.
- Professional Supervisor Certificate Series
A twelve-month, 24-class series for managers, supervisors and team leaders covering topics like: communication skills, leadership skills, legal issues in the workplace, proactive supervision and effective discipline, managing conflict, effective time management and delegation strategies, and more.
- Safety Certificate Series
A six-month, six-class safety series for managers, supervisors, team leaders, safety committee members or employees who show supervisory potential covering topics like: conducting safety inspections, investigating accidents, effective safety committees, how to build a safety leadership culture, managing OSHA inspections and more.
For more information on how to book a certificate series, contact us directly.
Training Within Industry (TWI)
This specialized training allows you to give your supervisors and leads the lean manufacturing skills needed to improve:
- Safety, quality and cost; and
- Overall delivery and production of your products and services
The TWI program has 3 parts:
Job Instruction
- Prepare work standards
- Provide training to ensure operators do their work according to stanard
Your team will learn how to: Standardize jobs and training, create training plans, improve shop communication and train people to think systematically about their job.
Job Methods
- Improve status quo by improving standards
- Notice abnormalities and address immediately to keep the process under control
Job Relations
- Create a strong working environment for standardized training and continuous improvement
- Standardize the way supervisors handle problems involving people
TWI training has been around since WWII. It's proven successfull and still used by organizations like Toyota and IBM today. To learn more about how your company can benefit from this training, contact, Chris Thompson.